カスタマーサポート
Contact Us
Need help with an order, delivery, or refund request? Reach out and our team will respond as quickly as possible.
最終更新: February 17, 2026
FAQを確認してからチケットを開いてください
ほとんどの配送、返金、お支払いに関するご質問は、FAQで即座に回答されています。
サポートチャネル
Email support with your order ID and request details so our team can help quickly.
標準的な応答時間：within 1-2 business days.
お問い合わせの前に
- Have your order number ready.
- Include photos if reporting a damaged item.
- Review shipping and refund policies first for faster support.
- Check FAQ before contacting support for immediate answers.
サポートに問い合わせる前のクイックアンサー
これらの回答は、最も一般的なプレサポート質問を解決し、応答待ち時間を短縮します。
How much is shipping?
Shipping cost is calculated at checkout based on destination, package size, and selected method.
How long does delivery take?
Most domestic orders arrive in 3-7 business days after dispatch. International orders usually arrive in 7-21 business days.
What is your return window?
Return requests should be submitted within 30 days of delivery for eligible items.